Contact Nialum

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Contact Nialum

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Basic Information: your data secure

Updated: 01.2024

Information in compliance with personal data protection regulations

In Europe and Spain there are data protection rules designed to protect your personal information that are mandatory for our company. Therefore, it is very important for us that you understand perfectly what we are going to do with the personal information we ask you for. This way, we will be transparent and give you control of your data, with simple language and clear options that will allow you to decide what we will do with your personal information. Please, if after reading this information you have any questions, do not hesitate to ask us. Thank you very much for your cooperation.

Who are we? 

o Our name: NETALINK ESPAÑA 4.0, S.L. 
o Our CIF / NIF: B16812984 
o Our main activity: Online computer services. 
o Our address: C/. Ramón y Cajal 5, Alcobendas, Madrid. 28100. Spain 
o Our contact telephone number: +34 628 166 153 
o Our contact email address: info@nialum.com 
o Our website: https//.nialum.com 
o For your confidence and security, we inform you that we are an entity registered in the following Commercial Registry of Madrid, inscription number 1, volume 42348, folio 100, section, page 749578.

- What are we going to use your information for? Your personal information is necessary for us to be able to relate to you and provide you with our services. In this sense, we will put at your disposal a series of boxes that will allow you to decide in a clear and simple way about the use of your personal information. 

-Who will know the information that we ask you? In general, only the personnel of our entity that is properly authorized will be able to have knowledge of the information that we ask you. In the same way, those entities that need to have access to your personal information so that we can provide you with our services will have knowledge of your personal information. For example, our bank will know your information if the payment of our services is made by credit card or bank transfer. Also, they will have knowledge of your information those public or private entities to which we are obliged to provide your personal information due to compliance with any law. To give you an example, the Tax Law requires us to provide the Tax Agency with certain information on economic transactions exceeding a certain amount. In the event that, apart from the aforementioned cases, we need to disclose your personal information to other entities, we will request your prior permission through clear options that will allow you to decide in this regard. 
-How will we protect your data? We will protect your data with effective security measures according to the risks involved in the use of your information. For this purpose, our entity has approved a Data Protection Policy and annual controls and audits are carried out to verify that your personal data are safe at all times.

- Will we send your data to other countries? In the world there are countries that are safe for your data and others that are not so safe. For example, the European Union is a safe environment for your data. Our policy is not to send your personal information to any country that is not safe from the point of view of the protection of your data. In the event that, in order to provide the service, it is essential to send your data to a country that is not as safe as Spain, we will always request your prior permission and implement effective security measures to reduce the risks of sending your personal information to another country. 

How long will we keep your data? We will keep your data during our relationship and as long as we are required by law. At the end of the applicable legal periods, we will dispose of it in a secure and environmentally sound manner. 
What are your data protection rights? You may at any time contact us to find out what information we hold about you, rectify it if it is incorrect and delete it at the end of our relationship, if legally possible. You also have the right to request the transfer of your information to another entity. This right is called "portability" and may be useful in certain situations.

To request any of these rights, you must make a written request to our address. To learn more about your data protection rights, you may consult the website of the Spanish Data Protection Agency (www.agpd.es).

- Can you withdraw your consent if you change your mind at a later time? You can withdraw your consent if you change your mind about the use of your data at any time. For example, if you were once interested in receiving advertising for our products or services, but no longer wish to receive advertising, you can let us know by completing the opt-out form available at our offices. 

Will we profile you? Our policy is not to profile users of our services. However, there may be situations where, for service delivery, marketing or other purposes, we need to profile information about you. An example might be the use of your purchase or service history to enable us to offer you products or services tailored to your tastes or needs. In such a case, we will implement effective security measures to protect your information at all times from unauthorized persons seeking to use it for their own benefit. 
Will we use your information for other purposes? Our policy is not to use your information for purposes other than those we have explained to you. If, however, we need to use your data for other activities, we will always ask your prior permission through clear options that will allow you to decide about it.

In case you understand that your rights have been disregarded, where can you file a complaint? In case you understand that your rights have been disregarded by our entity, you can file a complaint at the Spanish Data Protection Agency, through any of the following means: 

o Electronic Headquarters: www.agpd.es 
o Postal address Spanish Data Protection Agency C/ Jorge Juan, 6 28001-Madrid 
o By telephone: Tel. 901 100 099 Tel. 91 266 35 17 

Making a complaint to the Spanish Data Protection Agency does not entail any cost and it is not necessary to have the assistance of a lawyer or solicitor.